LegalZoom Email - Survey launch/Customer insights

The Company:

LegalZoom


WHAT I DID:

  • Draft email copy

  • Coordinate project workflow

  • Collaborate with product marketing managers and product counsel


WHAT THEY NEEDED:

I managed a survey campaign to see how four different customer groups used their legal consultation product, and to get their thoughts about potential add-ons:

WHAT I WROTE:

The email invited current customers to share what they like and don’t like via Typeform survey.

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